Haidresser – (Hair Stylist) – Beauty Spa – Kafaa

Job Summary & Purpose:
The Hairstylist is responsible for
creating, developing and enhancing their client’s personal appearance and
This role interacts face-to-face
with customers, simultaneously providing customer service, personal services,
promoting / selling beauty products to customers and drawing attention through
Principal Accountabilities
Consultation and Treatments
*Responsible to perform all hair and
makeup services as per beauty spa standard.
*Make a proper client consultation and demonstrate excellent service, talking
to clients about how they want their hair done, giving them advice and
suggesting style ideas
*Provide hair services, such as shampooing, cutting, coloring, and styling
hair, and massaging and treating scalp providing end-to-end service, from
preparation and planning of the treatments, to ensuring that finished results
are to client’s satisfaction. May also apply makeup, dress wigs.
*Develop new styles and techniques
*Advise on minor hair and scalp problems
*Maintain a professional, co-operative and friendly attitude
*Operate job card and give it to the reception to receive the payment
*Keep the spa equipment in good condition
*Use products in the right amount to avoid wastage
Customer service
*Greet and welcome all guests with
professionalism, creating a personal rapport with each customer, whilst being
respectful to the demographic of the individual.
*Act as a brand ambassador, giving customers a positive impression of self and
the organization, and following corporate guidelines on personal grooming and
uniform wearing.
*Address customers and co-workers
with polished, suave and sophisticated tone of voice and body language.
*Create a personal rapport with each customer, whilst being respectful to the
demographic of the individual.
*Maintain a professional, co-operative and friendly attitude
*Conduct self and communicate with co-workers and customers with elegance and
*Ensure the best services in the SPA and rigorously perform duties respecting
the time schedule
*Flexible with customers’ schedule to support the commercial requirements of
the establishment
*Handle and resolve all customer enquiries and complaints professionally and
*Constantly keep up-to-date own
knowledge of all merchandise and treatments offered by the spa and of their
*Demonstrate and sell products, cosmetics, and treatments, consistently looking
at ways of cross selling and upselling products and treatments within own area
of work as well as of the other areas.
*Meet and exceed sales targets as established and agreed with HKB spa
Administrative support and stock
*Update and maintain customer information
records, such as new treatments provided
*Assist in making appointments
*Maintain inventory of materials, tools and other consumables of own work
station, notifying the spa Manager of any low merchandise and following up with
orders to ensure that these are placed and delivered on time.
*Assist in the receipt of deliveries of merchandise
Health and Safety
*Keep work stations clean and
sanitize tools such as scissors and combs after each use as per standard
*Clean tools and work areas regularly
*Make sure that hair products containing chemicals are used and stored
Quality standards
*Ensure punctuality at all times
*Ensure that own personal grooming and uniform wearing are constantly in line
with corporate’s guidelines.
*Ensure respect of guests’ privacy and modesty at all times

Job Details

Date Posted: 2017-12-14
Job Location: Riyadh, Saudi Arabia
Job Role: Beauty and Fashion
Company Industry: Hospitality/Tourism/Travel

Preferred Candidate

Career Level: Mid Career
Gender: Female

التقدم للوظيفة الان

Haidresser – (Hair Stylist) – Beauty Spa – Kafaa

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