Head of Key Accounts Division

One of the leading communications company, a pioneer in the supply of telecommunication systems in the Kingdom of Saudi Arabia for more than three decades and servicing its large customer base through a well established infrastructure of branches in Saudi Arabia supported by 400+ professional employees. The Company aims to provide the Saudi and the Middle-East markets with state-of-the-art communication solutions and in order to meet the market requirements and customer’s needs, the company is determined to provide high quality products and optimal pre-sales and after sales services at competitive prices. As a company we create tailor-made solutions that cater for organizations in the region, while enhancing international best practices and benchmarks.
The position reports to the Managing Director of the Company with a responsibility to head & lead the Key Accounts Division. The portfolio of the Division consists of following activities generating yearly revenue over 100 millions SAR.
Enterprise solutions on turnkey basis for various Ministries, Corporations and Institutions
Land Mobile Communication Projects for various Ministries and Corporations
Projects Implementation, managed services and after sales services
The Key Accounts Division Head is responsible for the formulation of sales strategies, actively interface customers and ensure that the customer and market demands are understood by the rest of the organization and enhance performance of all enterprise and mobile communication sales and solutions activities representing the full range of systems, products and services for voice & data communication targeting the private and public Sector in Saudi Arabia. The position holder must ensure to provide and manage implementation of strategies for the company to become the profitable Market Leader in all segments of the business…
Build, coach and lead the Division’s staff in the area of sales activities, project implementation, managed services projects and ensure customer satisfaction.
Build and maintain a network of key contact persons with Customers, Vendors, Suppliers and other third parties to secure latest technology information and actively follow up business leads.
Establishment of Business Plans including customers, products and solution strategies.
Frequent and proactive positioning of the company as leading preferred business partner towards major customers
Ensure that product and solutions are well defined and approved in order to secure sales.
Lead technical discussions and negotiations with the Customers
Ensure that all parameters related to company’s targets are met with regard to Project sales and its implementation.
Maintain good knowledge with regard to general market developments and competitors
Provide monthly/quarterly business reports indicating forecast information and prospect updates to the management. Evaluate performance against budget, financial and operational goals of the Division. Identify and report threats/opportunities.
Ensure appropriate communication and information flow within the Division and organization.
Profit and Loss responsibility for all contracts/Projects pertaining to Enterprise Solutions and Land Mobile Communication.
Support the bid management with all commercial and technical work related to tenders.
Organize and lead the Customer Services Department activities that include implementation of Projects, Managed Services Projects and after Sales Services and Contracts.
Plan, develop and implement a market plan and formulate the short and long term sales strategies.
Prepare market forecasts, budget and estimates at given times
Develop new business opportunities by understanding the market place and drivers
Identify and build long term business relationships with Key Customer contacts
Identify ways of developing new products/services to meet customers specific needs
Interact with the Suppliers for detailed technical product information and provide support both internally and externally.
Interaction and follow up with other Departments in the organization for the fulfillment of the company’s objectives and goals in general.

Job Details

Date Posted: 2017-09-21
Job Location: Riyadh, Saudi Arabia
Job Role: Management
Company Industry: Telecommunications
Monthly Salary: US $15,000

Preferred Candidate

Career Level: Executive/Director
Gender: Male
Degree: Master's degree

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