At TONS we deliver groceries from local stores to customers in as little as 2 hours. Shoppers, Cashiers, and Delivery Drivers delight our customers at each step of this process.
In-Store Shoppers are Full-time employees who focus on ensuring our customers’ grocery orders are complete and of the highest quality. They are based locally at a designated TONS store location and spend their complete shift grocery shopping using TONS’s TONS-Shopper application on a compatible Smartphone.
- Customer Service: Communicate in a positive, professional manner with the customer using customer-preferred method of messaging or phone
- Quality: Select the highest quality produce and perishables. Handle and pack items with care to avoid damage
- Efficiency & Timeliness: Accept and fulfill orders efficiently, accurately and completely based on store inventory to meet delivery times
- Care: Find comparable alternatives and use good judgment to ensure preferences are considered when in selecting product replacements or making refunds
- Teamwork: Assist other shoppers with orders as needed
- Retail Experience (1+ years)
- Grocery Experience (1+ years)
- Customer Service Experience (2+ years)
- Culinary Experience (Cooking, Catering, etc.) (1+ years)
|Job Location:||Al Kuwait, Kuwait|
|Job Role:||Customer Service and Call Center|
|Career Level:||Entry Level|