Information Technology Assistant – International Relief and Development

• Operate the Help Desk, providing technical support and troubleshooting for users’ hardware and software, network equipment, and printers/copiers;
• Ensuring the highest network day to day availability and good performance of the IT network and communications;
• Maintain network Software at servers and clients (PCs);
• Maintain and Monitor IRD Jordan equipment, Printers, Scanners, Mobiles…. ;
• Maintain and administer Backed up copies of Servers and client PCs data to prevent accidental loss for IRD Za’atari office and all IRD offices within Za’atari camp;
• Spreadsheet software, graphics software and all other software;
• Understand and follow appropriate IT procedures, and support user awareness of IT systems and procedures;
• Troubleshoot and repair LAN equipment and Servers, replacing parts that need replacement and preventive maintenance as requested by the equipment vendors;
• Upgrade antivirus software on both servers and client PCs;
• Support inventory management and technology audits;
• Generate procurement recommendations;
• Send a weekly report to the ICT Senior Manager for all what is done in the week;
• Maintenance for Network Cables and Points, make sure that all the cables are in good shape and there are no losses;
• Maintain Printers and make sure to change Toners and Drum;
• The IT assistant will not install on IRD computer system any non-standard software or any software without a prior written confirmation from IRD IT Manager. All the installed Software must be licensed, NO Trial or Cracked programs are allowed to install on IRD Systems under any circumstances;
• Performs other duties as assigned from ICT Senior Manager.

Job Details

Date Posted: 2018-01-21
Job Location: Mafraq, Jordan
Job Role: Information Technology
Company Industry: Community/Social Services/and Nonprofit

Preferred Candidate

Career Level: Mid Career
Degree: Bachelor's degree

التقدم للوظيفة الان

Information Technology Assistant – International Relief and Development

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