IT Technical Support Engineer – LEONI Wiring Systems

• Installing & Configuring Windows Server 2012, Windows Server 2008 & Windows Server2003.

• Administrate VMware and SAN storage (NetApp knowledge is preferred)

• Maintain all local IT Systems, Network equipment, Servers, Laptops, Computers, Printers, Barcode Scanners, Telephones and consumables.

• Installing & Configuring Cisco Switches, Cisco IP Telephony.

• Configuration and testing of any new hardware and software.

• Installing and operating Windows desktop and server operating systems.

• Working within a TCP/IP network environment, including DHCP, DNS and Ethernet.

• Handling incoming incidents via the phone, e-mail or helpdesk system promptly and effectively.

• Diagnosing and resolving a wide range of technical issues.

• Escalating issues where necessary to superiors.

• Investigating and implementing ways of reducing major issues in IT.

• Ensuring that all issues are captured and entered in the logging software.

• Developing & updating support documentations & manuals for technical aspects.

• Provide troubleshooting and configuration support for desktop clients and networking environment.

• Manage users and groups within the Active Directory

• Under supervision, provide servers backup and restore database servers.

• Create regular reports about hardware, consumables and running systems status.

• Ensure that Time & Attendance machines are working properly and troubleshoot them.

• Contribute and give User-Training on new systems/hardware functionalities.

Job Details

Posted Date:2018-10-01
Job Role:Engineering
Company Industry:Automotive

Preferred Candidate

Career Level:Entry Level
Degree:Bachelor's degree

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