Lingerie Advisor (Rigby & Peller Dubai Mall)

Rigby & Peller is a part of Skelmore Group of Companies. Our stores are located in Dubai Festival City and opening soon in Dubai Mall.
We require Lingerie Advisors to provide the best possible experience to customers who visit the store and build long lasting relationships from the service and experience they offer.
Job Profile:
Will utilize expert fitting, styling and product knowledge to help the customer to find the items most suitable for their needs. They will actively drive conversion through interacting and communicating to customers who visit their store. They will work as part of a team ensuring that their store is set up and looks fantastic at all times, in addition to highlighting and protecting the store, stock and team members from potential risk of loss or safety.
Key Responsibilities:
• Provide excellent service to the customer both internal and external
• Follow and adhere to the Customer Service Charter
• Manage refunds within business policy to ensure the customer is satisfied and will return
• Actively recruit customers to the database
• Focus on customer conversion through communication and interaction to help the customer find what they need
• Ensure the store is always set up to a high standard for our customers
• Is an expert fitter and can fit by tape measure and by eye
• Think customer in everything you do
• Ensure all sales and conversion targets are met and exceeded
• Minimise stock loss and constantly look for ways of reducing costs and improving profitability
• Proactively look for ways to decrease costs and drive efficiencies and communicate these to their Line Manager
• Assist in monthly stock takes
• Ensure product presentation is as per the brand guidance and is always to a high standard
• Ensure self is up to date on the full product offering and can talk confidently about the product production, style, sizing and brand history
• Advise on bestselling items, slow sellers and missing product opportunities to their Line Manager
• Ensure a high delivery of execution of retail and visual standards in store
• Ensure full compliance and adherence of self to the company policies and procedures
• Constant communication to Line Manager on factors influencing service and sales
• Contribute to a safe working environment for self and team
• Work as part of a team to achieve the required goals and objectives of the business
• Support and help colleagues when needed

Job Details

Date Posted: 2017-10-05
Job Location: Dubai, United Arab Emirates
Job Role: Sales
Company Industry: Retail/Wholesale

Preferred Candidate

Career Level: Mid Career
Gender: Female
Nationality: United Arab Emirates; Albania; Austria; Bosnia and Herzegovina; Belgium; Bulgaria; Bahrain; Belarus; Switzerland; Czech Republic; Germany; Djibouti; Denmark; Algeria; Estonia; Egypt; Spain; Finland; France; Great Britain (UK); Greece; Croatia (Hrvatska); Hungary; Ireland; Iraq; Iceland; Italy; Jordan; Comoros; Kosovo; Kuwait; Lebanon; Lithuania; Luxembourg; Latvia; Libya; Morocco; Moldova; Montenegro; Macedonia; Mauritania; Netherlands; Norway; Oman; Poland; Portugal; Palestine; Qatar; Romania; Serbia; Russian Federation; Saudi Arabia; Sudan; Sweden; Slovenia; Slovak Republic; Somalia; Syria; Tunisia; Ukraine; United Kingdom; Yemen

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