Manager Credit & Collections (Retail) – Andalus Trading Company

  • Providing performance reports to higher management (target-activities, results, and budget);
  • Ensuring compliance with Company vision and strategy;
  • Meet and exceed management targets;
  • Developing policies and procedures of operation;
  • Providing solutions to collection problems;
  • Selecting, developing and leading retail collectors;
  • Providing action plans and monitor implementation to the staff;
  • Allocate the debtor's files to collectors according to their experience and capabilities;
  • Developing and updating the policy of skip and under tracing;
  • Apply the necessary control measures to ensure external agencies compliance with company's policy;
  • Evolving strategies to increase recovery;
  • Prepare monthly target plan;
  • Responsible for the allocation of debtors files to the collectors according to their experience and capabilities;
  • Ensure that every employee has understood and is fully trained on his job responsibilities;
  • Implementing key performance indicator to use it as a tool to monitor the productivity;
  • Training, motivating, and leading collection the team;
  • Ensure that proper follow up has been done on all the cases as per the collection process;
  • Evaluating staff performance on regular basis and preparing appraisal form;
  • Ensure implementing all measures of protecting the information security of the operation;
  • Ensure that operation budget is prepared, reviewed and approved;
  • Ensure that the filling system is well organized and all the files are well arranged.

Job Details

Posted Date: 2018-11-10
Job Location: Al Kuwait, Kuwait
Job Role: Management
Company Industry: Retail/Wholesale

Preferred Candidate

Career Level: Management

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