Media and Communications Officer – Queen Rania Teacher Academy

The job of Communications officer is to be responsible for a QRTA communication with different target audiences, including customers, journalists, investors, suppliers and the community. They advise other employees and managers on communication tasks, and use written and verbal skills to create a wide range of product and corporate communication material. By communicating effectively with their target audience, they help to build a positive reputation for the company.
Key Responsibilities
1. QRTA website
2. Manage, maintain and produce content for the QRTA website, including multimedia content
3. Develop program management schedule to ensure news and events are current and reflect the School’s strategic directions
4. Review market and industry research and present innovative ideas to help drive growth in website traffic and increase user engagement and interaction
5. Review, analyse and action on website traffic
6. Continual review of search engine optimisation metrics to ensure maximum exposure
7. Manage the relationship with website supplier/ICT Grammar Net Parent Portal
8. Manage, maintain and produce/source content for the internal Parent Portal site
9. Develop monthly tracking and analysis to report on Parent Portal traffic
10. Develop program management schedule to ensure content is accurate, up to date and consistent with other communications
11. Review market and industry research and present innovative ideas to increase school community engagement and satisfaction with the Parent Portal
12. Manage the relationship with website supplier/ICT Social Media
13. Manage, edit and produce content for the School’s social media platforms that builds community engagement with the School and reflects the School’s key messages and core philosophy
14. Develop programme management schedule to ensure content is current and reflect the School’s strategic directions
15. Develop and post engaging content, moderate and respond to community engagement 2 Position Description
16. Develop monthly tracking and analysis to report on social media traffic
17. Review market and industry research and present innovative ideas to drive community growth and increased user engagement and interaction
18. Identify potential new social media platforms
19. Monitor trends in social media tools, applications, channels, design and strategy to ensure the School stays ahead of the curve Online Communications
20. Edit, manage and deliver the weekly BGGS News e-newsletter to the School community
21. Edit, manage and deliver the BGGS enrolments e-newsletter to enrolled families
22. Prepare and distribute electronic communications including e-promotional materials, e-invites and information updates for School events and activities
23. Prepare and manage online surveys using Survey Monkey and prepare online forms as required Other
24. Manage and maintain the Department’s Image Library
25. Assist with preparation of audio and visual material for School communication purposes
26. Keeping abreast of new technologies to provide advice for community engagement
27. Liaison with IT Department to ensure smooth and seamless delivery of School communications
28. Undertake any other duties as required in relations to communications and community relations. Essential Qualifications and Experience
29. Demonstrated experience in managing corporate websites including monitoring performance, trends and reporting using web analytics tools and a good knowledge of principles of SEO is essential
30. Demonstrated experience with content management systems (WordPress preferable) in the delivery and maintenance of websites and e-Newsletters
31. Expert knowledge of social networking channels and demonstrated experience in administering social media platforms is essential
32. Tertiary qualifications in a related field of study (Marketing, New Media, Communication, Visual Media) or related experience
33. Advanced computer literacy across a range of applications including Microsoft Office, Outlook, Adobe Creative Suite and web-based applications
34. Proficient in HTML and Experience with Word Press or similar web-based applications
35. Experience with database systems and photo and multimedia editing
36. Highly developed written and oral communication skills including an eye for detail and proof reading skills
37. Excellent interpersonal and customer service skills with the ability to work with staff at all levels of the organization and with the broader School community
38. Ability to work as member of a high performing team as well as independently and possess a high level of organizational skills, initiative, innovation and professionalism in the workplace
39. Creative writing (writing press releases in both English and Arabic)
40. Building relations with the media and social media people, this will help us during events (when inviting them to cover)

Job Details

Date Posted: 2017-11-16
Job Location: Amman, Jordan
Job Role: Writing and Journalism
Company Industry: Education, Training, and Library

Preferred Candidate

Career Level: Mid Career

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