Operations Manager – QSR / Casual Dinning – Dawaam

The Role:
The Operations Manager will lead and manage a team of Restaurant Managers/Supervisors, responsible for all aspects of day-to-day running of at least 5 restaurants including Sales, Customer Service, quality control, operations, Staff Development, training, provide effective line-management and human resources.
Major Responsibilities:
• Demonstrate leadership in managing and motivation.
• Ensure that upon the new restaurant opening, the productivity and quality remains at high standards and that costs are acceptable by planning the resources in the optimum manner.
• Responsible of searching, selecting recruiting, appraisal, motivations and standards pf job performance of the individuals with in team.
• Accountable for coaching and training managers with appropriately skills and product knowledge to execute highest standard and growth.
• Ensure all new employees in the department receive an induction training program.
• Improve performance by motivation and monitoring staff continuously and investigate and resolve complaints concerning food quality and services,
• Help and train advance management skills and responsible for scheduling and rolling training programs for all restaurants,
• Manage and oversee new project, equipment, replacement, test programs and vendor relations.
• Stay ahead of the operations through restaurants visits per company policy and evaluate restaurant practice against company standards.
• Responsible for all marketing and advertising activities,
• Supervise quality control and quantities for preparation to minimize wastage, perform frequent checks to ensure consistent high of preparation and services,
• Comply with all health and safety regulation, staff training, and development as required and keep records for health inspectors
• Estimate the food consumption of each restaurant, place orders with suppliers, and schedule delivery of fresh food and beverages.
• The operation manager will look over the restaurants and insure that their restaurants become center of excellence perfection and demonstrate as training center for the new franchisees and their staff.
• Provide reports on the performance progress against the plans and budget.

Job Details

Date Posted: 2017-11-25
Job Location: Dubai, United Arab Emirates
Job Role: Management
Company Industry: Catering/Food Services/Restaurants
Monthly Salary: US $6,000

Preferred Candidate

Career Level: Management
Nationality: Albania; Austria; Bosnia and Herzegovina; Belgium; Bulgaria; Belarus; Switzerland; Czech Republic; Germany; Denmark; Estonia; Spain; Finland; France; Great Britain (UK); Greece; Croatia (Hrvatska); Hungary; Ireland; Iceland; Italy; Kosovo; Lithuania; Luxembourg; Latvia; Moldova; Montenegro; Macedonia; Netherlands; Norway; Poland; Portugal; Romania; Serbia; Russian Federation; Sweden; Slovenia; Slovak Republic; Ukraine; United Kingdom
Degree: Bachelor's degree

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