Polish Speaking Customer Service – Manpower Middle East

Our client is now recruiting for a Polish Speaking-Customer Service.

Duties and Responsibilities

· Responsible for the order fulfillment activities of customer orders into SAP R/3, ECC6, systems.

· Receives change- requests and initiates required action for response to the customer, including the order maintenance /customer master files and communicates changes to the appropriate personnel/departments and customer.

· Receives and timely responds to customer inquiries on order status, changes and follow up.

· Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of order information in a timely manner.

· Process Daily Control reports.

· Prepares Pro forma- Invoices and follows up on payments (L/C, Draft/Cash before shipment).

· Ensures and provides quality service to both internal and external customers.

· Conducts follow up phone calls to survey respondents who have concerns or questions.

· Provides back-up support to other group members in the performance of job duties as required.

Job Details

Posted Date:2018-08-16
Job Location:Dubai, United Arab Emirates
Job Role:Customer Service and Call Center
Company Industry:Employment Placement Agencies/Recruiting

Preferred Candidate

Career Level:Mid Career

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