Products & Services Team Member
REGULAR DUTIES AND RESPONSIBLTIES:
- Developing concepts for new products / services, which include description of its characteristics and requirements, and subsequently communicating them to concerned function/department.
- Researching and acquiring insights about the new technologies, products and services developed by international counterparts in the telecommunication sector, in addition to suggesting initiatives that can boost revenues.
- Maintaining assigned products’ portfolios and making sure that they are aligned with market changes and trends.
- Manage the product & services development cycle from cradle to grave with related departments
- Providing Sales and Customer Care departments with required support, in addition to conduct training sessions with Sales and Customer Care employees and/ or client’s staff to train them on new products/ services.
- Soliciting customer feedback and requirements from Customer Care and Sales departments, as well as other external sources, and subsequently utilizing customer’s feedback in improving products and services to ensure customer satisfaction.
- Monitoring the Key Performance Indicators (KPIs) periodically, developing periodic reports and archiving them which include KPI results, sales, revenue, gap analysis for targets and results…etc.
- Searching and analyzing the market in order to identify best vendors and service providers, and subsequently contact and negotiate with vendors.
- Designing and performing tests and pilot runs on products before launch, in order to ensure functionality and success.
- Translating the advertisement requirements to MARCOM team clarifying targeted customers for the new product/ service, selection of advertisement and media channels, material…etc.
- Performing other duties related to the job as assigned by the direct manager.
||Marketing and PR
التقدم للوظيفة الان
أنشئ سيرتك الذاتية الآن و تواصل على الفور مع أكبر و أفضل الشركات اون لاين. إنشائك لسيرة ذاتية على موقع المازن.كوم هي الوسيلة الأكثر فعالية للحصول على الوظيفة Products & Services Team Member بكل سهولة الان مجانا.