To liaise with business units to identify specific process improvement opportunities and propositions in order to support business process re-engineering (BPR) to enhance customer service, operational efficiency and revenue.
- Supports the identification re-engineering roadmap of continuous process enhancement from stakeholders across business, operations and support services.
- Assists the Project Manager in coordinating with stakeholders to identify challenges and prioritization of reengineering initiatives.
- Supports the Project Manager to research best practices, industry benchmarks, other customer experiences and technology to enable process redesign.
- Helps the Project Manager to identify technological solutions that permeate redesigned lean processes, moving away from legacy structures.
- Tracks progress updates of the implementation of approved initiatives and provides feedback to project manager on project development.
|Job Location:||Dubai, United Arab Emirates|