On behalf of a leading multinational retailer based in Riyadh we are seeking a Quality Assurance Specialist. Reporting to the QA Director you will be responsible to manage, coordinate, and conduct quality audits of all stores and suppliers in order to maintain quality standards throughout the organisation.
• Assist the Divisional Head in developing and aligning functional strategy and objectives by participating in the development of business plans, feasibility studies, budgets and detailed project plans in accordance with overall business strategy and direction
• Assist the Divisional head with allocated annual divisional budget by controlling expenditures, cost reduction initiatives and reporting variances in actual versus budgeted, to ensure effective cost management.
• Develop, implement and monitor divisional policies and procedures
• Obtain and maintain International quality standards
• Perform quality audits at stores to ensure implementation and compliance of policies and procedures
• Investigate the customers quality complaints related to raw material and ingredients.
• Take the lead in handling the complaints about the international suppliers in coordination with their Regional Office.
• Contribute to media and customer enquiries related to the quality and ingredients of served products and foods in collaboration with Marketing and Communication Department
• Prepare and submit monthly Quality Assurance Report summarizing Supplier and Distribution Center provided services in terms of quality to the Head of Procurement and Contracting.
• Supervise daily activities of Distribution Center related to the quality issues
• Coordinate the approval process of local suppliers with Regional office.
• Manage and coordinate the quality related issues with local, regional and international suppliers.
• Supervise, guide and assist direct reports to perform their daily activities in accordance with the policies and procedures.
• Actively participate in on-the-job training, mentoring and coaching of direct reports.
|Job Location:||Riyadh, Saudi Arabia|
|Job Role:||Quality Control|
|Company Industry:||Retail/Wholesale; Catering/Food Services/Restaurants|
|Career Level:||Mid Career|