Receptionist – Al Mana

• Welcome visitors by greeting them in person or via telephone answering and referring queries to the relevant employees in a professional manner
• Direct visitors by maintaining employee and department directories ensuring these are always maintained, accessible and up to date with relevant contact information or extension numbers
• Maintain continuity among work teams by documentation and communication of actions, needs and any irregularities
• Contribute to team effort through accomplishment of related results as needed as and when required or requested
• Transmit information or documents to customers using computer, mail or fax systems when required on behalf of department managers
• Analyse data to determine answers to questions raised by customers both internal and external ensuring accurate information is provided
• Keep a current record of staff whereabouts and availability for addressing queries or forwarding them to relevant individuals
• Operate switchboard to answer, screen or forward calls providing any information, taking messages or scheduling appointments accordingly
• Maintain security by following procedures, monitoring visitor’s logbook and issuing visitor badges
• Maintain telecommunications system for phone and console operation ensuring all customer calls are answered or referred to
• Maintain safe and clean reception area complying with any procedures, rules and regulations put in place to create positive visual aesthetics for visitors
• File and maintain records for business continuity purposes as well as added security
• Collect, sort, distribute or prepare mail or courier deliveries for relevant departments signing for or on behalf of managers in their absence
• Provide information about establishment such as location of departments or offices, employees within the organisation, as well as services provided to customers or external stakeholders
• Schedule space or equipment for special programs and prepare lists of participants that may be involved prior to the event taking place

Job Details

Date Posted: 2017-10-12
Job Location: Doha, Qatar
Job Role: Administration
Company Industry: Real Estate

Preferred Candidate

Career Level: Mid Career
Degree: High school or equivalent

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