Relationship Manager -Employee Banking Services – ADCB Abu Dhabi Commercial Bank

JOB PURPOSE

• To develop, manage and grow the Corporate Payroll relationships and portfolio in a specified geographical area to meet the defined objectives and standards of the bank.

• Achieve sales volumes and targets and contribute to the bottom line profitability of the division and the bank

• To Coach, Support and mentor the Unit Team Members.

ACCOUNTABILITIES

Relationship Management

• Develop & Manage Key Govt./Corporate Relationships for Salary Transfers

Portfolio Management

• Desired quality of customer acquisition through relationship management ensure cross sell, upsell and retention

Customer service

• Demonstrate our promise and apply the ADCB service standards to deliver the banks required levels of service in all internal and external customer interactions. Ensure zero process errors & higher NPS for the new products or services.

Volume delivery

• To deliver the financial target a agreed with the businesses

Policies, processes, systems and procedures

• Comply with policies, processes, systems and procedures laid down by the bank.

Self-management

• Manage self in line with the bank’s people management policies, procedures, practices and procedures to ensure adherence and maximize own contribution to business performance

Revenue Generation

• Increase productivity of Sales channel through acquisition of the customers from the allocated Key Relationships.

Job Details

Date Posted: 2017-10-18
Job Location: Abu Dhabi, United Arab Emirates
Job Role: Banking
Company Industry: Banking

Preferred Candidate

Career Level: Management
Degree: Bachelor's degree

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