Relationship manager (Telesales) – Bancassurance – RAKBANK

Job purpose

To manage a team of Bancassurance Telesales Relationship Officers to ensure delivery of quality service to the customers, project a professional image, and maintain operational controls and continuous improvement in operational efficiency with an aim to meet budgeted revenue and policies.

Main responsibilities and accountabilities

– To assist Sr. Relationship Manager in managing the sales team

– To build, develop and maintain relationships with the existing and potential customers for sourcing of insurance products offered by the Bank.

– To monitor weekly/monthly achievements against budgeted revenue

– To actively contribute in the periodic sales meetings within and outside the department to improve the existing revenue stream of the team

– To capitalize on Cross Sell opportunities across departments to market Bancassurance products

– Build an effective sales culture in the team through strong relationship management practices

– Ensure strict adherence to all sales and service activities as laid out in the OP and the Bank’s policies related to compliance

– Be fully aware of the entire product and service range available and keep abreast of market developments, both global and local

Job Details

Date Posted: 2017-10-25
Job Location: Dubai, United Arab Emirates
Job Role: Other
Company Industry: Banking

Preferred Candidate

Career Level: Management

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