Retail Advisor (For Qatari nationals only) – Vodafone Qatar

We’re one company, one team and one brand. We are made up of many different people and cultures and we celebrate our diversity and our local roots.
Joining Vodafone is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives.
Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work.
We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer opportunities to help you grow and progress throughout your career, and a choice of benefits to suit your lifestyle.
About the role:
Are you passionate about meeting new people? Do you have what it takes to delight and entice our customers?
We have fantastic opportunities in our Retail stores across Doha for visionary, creative Retail Advisers that are willing to exceed all customer expectations.
Vodafone Qatar offers training and development, a defined Retail career path and the opportunity for you to be part of a global well reputed brand.
Your Responsibilities:
– Advise customers on products & services and help them get the most out of their technology.
– Display high quality customer service skills along with a great deal of enthusiasm in order to improve the likelihood of a sale, and enhance overall customer experience.
– Respond promptly to customer enquiries and help resolve customer complaints in a patient and effective manner.
– Obtain important Competitor insights.
– Keep records of customer interactions, transactions, orders and maintain customer databases
– Organize workflow to meet customer timeframes
– Handle the churn and retention of customers effectively
– Contribute to team and process improvements
– Focus and commit to meet targets
– Maintain an aesthetically pleasing and orderly environment in the store
– Adhere to company’s policies and procedures

Job Details

Date Posted: 2017-12-03
Job Location: Doha, Qatar
Job Role: Sales
Company Industry: Telecommunications

Preferred Candidate

Career Level: Mid Career
Degree: High school or equivalent

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