Achieving sales objectives by employing sound customer service protocol
§ Welcome customers and inquire into their purpose of visit.
§ Determine customers’style by observing what they are wearing and provide style-conscious
§ Guide customers about different available styles and clothes.
§ Suggest possible accessories that may complement clothes that the customer is interested in.
§ Make style suggestions to meet the customers’ budget and dress expectations.
§ Provide suggestions regarding styles, colors, and sizes.
§ Assist customers in carrying chosen clothes to try rooms.
§ Provide customers with product price information and availability.
§ Coordinate with storage areas to ensure that all available sizes and colors are appropriately displayed.
§ Ensure that the clothing store is always clean and well organized
§ Manage an easy to shop environment for customers by displaying clothes and accessories in an accessible manner.
§ Actively maintain floor awareness while serving customers to minimize loss and theft.
§ Lead customers throughout the entire purchasing procedure and answer questions to all inquiries.
§ Provide customers with information on discounts and bundle offers.
§ Assist through the payment procedures by processing cash and credit card transactions.
(Job Title) is
Report Line 1 – Brand Manager
Line 2 – Head of Fashion Retail
[KEY INTERACTIONS (WHAT ARE THE MAIN
POSITIONS AND ENTITIES THAT ARE INTERACTED WITH) INTERNAL
Sales Team,Brand Manager, Retail Manager, Visual Merchandizer, Marketing, Warehouse, Maintenance
|Job Location:||Doha, Qatar|
|Career Level:||Mid Career|