- Strive to achieve the maximum sales volume based on company’s objectives, monitor and ensure the best customer service on each sales
Duties and Essential Job Functions
- Accountable for all the sales activities in order to achieve maximum sales based on company’s goal and assigned target in coordination with concerned parties.
- Ensure the best customer service on each sales, services and after sales services based on the standard terms & conditions.
- Discover new tactics on best sales and communicate with the suppliers in order to build a competitive customer satisfaction.
- Identify the reason for losing the quoted jobs and sorting out right action plan for solving the problem.
- Implement necessary paces to promote and flourish new products in the market.
- Recommend necessary pre-qualifications required for products in Ministries/ Govt./ Oil Field.
- Meet customers, clients and contractors to collect the necessary requirements for running projects and formulate periodical weekly and monthly sales reports.
- Coordinate with suppliers, provide technical clarifications if required, negotiate and finalize sales orders and manage official correspondences.
- Meet the aims by visiting new, existing customers and reporting the visits by setting goals, deadlines for sales.
- Report major customer complaints such as manufacturing defects, specification mismatching etc. if any.
- Coordinate with Supply Chain & Financial Divisions for timely process of orders and payments to the Principal.
- Direct the site staff to complete the supply, installation and commissioning in compliance with the customer requirements.
- Organize with the Principal for conducting necessary training in order to update the technical know-how.
- Responsible for Quality of the function/ Task performed.
- Carrying out other occasional duties related to the scope of the job as requested
Key Performance Indicators
- Creativity and Sales increase
- Excellent Customer Service
- Cost control effectiveness
- Minimizing NCR and compliance with internal and external audits.
|Job Location:||Al Kuwait, Kuwait|
|Career Level:||Mid Career|