Sarajevo City Center Mall Manager – Kolektiv

Sarajevo City Center (SCC) consists of a Shopping Mall with an average 30,000 daily visitors, an Office Tower with 15 anchor office companies and 224-rooms Swissotel opening in Spring 2018.
The Shopping Mall is spread on over 49,000 square meters. Around 80 shops offer worldwide known brands in fashion, sports and technology for a unique shopping experience. Perfect location provided the Centre to be at the heart of the business zone, surrounded with banks, Government buildings and dozens of international and local companies.

  • Responsible for creating the conditions for success in all aspects of the Mall’s business, including: sourcing, selecting and developing relationship with all tenants
  • Executing mall strategy to deliver annual growth target and results
  • Achieving key business goals through driving sales for all available spaces while keeping high visual quality standards
  • Lead the property team in meeting the client’s objectives while overseeing the management, operations, specialty leasing, marketing and financial aspects of a shopping center.
  • Working collaboratively with on-site personnel, corporate SCC employees and client representatives
  • Deploy best practices, as well as the ability to manage and perform to the best interest of SCC




  • Maintain safety, cleanliness and integrity of all areas of buildings, systems and equipment for all property users
  • Have thorough knowledge of area market including all competitive properties and area demographics
  • Enforce all tenant lease requirements
  • Establish an effective working relationship with all store managers and other key merchants, including specialty tenants to understand and drive sales


  • Work to execute new and renewal leases to meet or exceed client objectives
  • Direct activities of specialty leasing function to optimize temporary tenant and kiosk occupancy to maximize property revenue


  • Develop and implement an annual business plan to achieve budgeted net operating income for property
  • Manage property’s capital expenditures to budgeted levels
  • Direct the preparation and implementation of all annual financial reports including the annual budget, management plan, marketing plan, marketing budget, and annual report
  • Monitor the collections of all rents and execute appropriate collection process


  • Direct and supervise the activities of all property employees
  • Develop a personnel action plan for each direct report to identify opportunities for further career development. Ensure that all supervisory employees do the same for their direct reports
  • Provide regular feedback to employees via annual performance objectives, mid-year reviews, annual reviews, and other communication mechanisms
  • Coordinate appropriate training for property personnel
  • Establish course of action for team to accomplish goals and evaluate results

Job Details

Date Posted: 2018-01-08
Job Location: Dubai, United Arab Emirates
Job Role: Management
Company Industry: Retail/Wholesale

Preferred Candidate

Career Level: Mid Career

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Sarajevo City Center Mall Manager – Kolektiv

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