Senior Specialist, Techno Functional CRM Consultant – SAED

1.Gather and analyze changing business and user requirements.

2.In partnership with the planning organization, research new market technologies and make recommendations based on the Company’s future business needs and processes.

3. Introduce new innovative solutions, create support structure and integrate product with company standards.

4.Involved in the implementation, including installation, testing, communicating, and documenting of the solution.

5.Interface with internal IT stakeholders to understand and analyze a project’s business and technical requirements.

6.Analyze areas of opportunities to optimize costs of IT products or services

7.Engage with the product’s vendor to manage the process to request additional units including working with projects needing new product contracts and licenses

8.Perform contract management and be responsible for understanding and complying with the solution existing maintenance contracts and/or licenses.

9.Work closely with IT professionals to troubleshoot and resolve issues.

10.Drive conventions and standards (such as usage or configuration) across products to maximize user experience.

11.Participate in business, technical, and contract negotiations with vendors. Act as a conduit for vendor relationship, licensing, and incident management.

12.Develops a variety of documentation such as strategies, plans, designs, usage or configuration standards, policies, guidelines, user requirements, roadmaps, reports, metrics, process manuals, configuration manuals, and other documentation specific and necessary for the targeted product or service.

13.Provide budget support to IT professionals and stakeholders.

Job Details

Date Posted: 2017-10-17
Job Location: Jeddah , Saudi Arabia
Job Role: Information Technology
Company Industry: Human Resources
Joining Date: 2017-12-15

Preferred Candidate

Career Level: Mid Career
Gender: Male

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