Service Advisor | Trading Enterprises – Chrysler, Jeep & Dodge | Dubai – Al Futtaim Group

Company: Al Futtaim Private Company LLC
No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
About the Position:
We are currently looking for technically competent & performance driven Service Advisor to work within Trading Enterprises – Chrysler, Jeep & Dodge in Dubai. Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence.
As part of our Service team, you will be responsible for receiving customer vehicles for service and repair jobs and raising repair orders on our internal system. You will greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
You will be assigned in a busy workshop environment where you will also be required to regularly follow-up with workshop controllers and technicians on vehicle status, updating customers regularly on progress and ensuring delivery of vehicles within proposed timeframe.

Job Details

Date Posted:2017-12-14
Job Location:Dubai, United Arab Emirates
Job Role:Engineering
Company Industry:Retail/Wholesale

Preferred Candidate

Career Level:Mid Career

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