Showroom Supervisor – Alghanim Industries

Sales

  • Manages and leads staff in achieving location targets
  • Drives sales activities to achieve targets in cash, credit, warranties & accessories
  • Ensures proper implementation of promotional activities to support higher sales results
  • Ensures adequate involvement of store team in analyzing sales data to maximize business results
  • Follows up with supervisors, section heads and sales staff on individual achievements
  • Assists sales staff in completing difficult sales transactions

Operations

  • Plans and prepares work schedules and assigns employees to specific duties, manages break periods, working hours, sick leaves, and vacations;
  • Inspects merchandise to ensure it is correctly priced and displayed
  • Requests and suggests product range/variety and maintain stock levels
  • Ensures full implementation of merchandise, planogram, display, saleable as per merchandise guidelines

  • Secures merchandise by implementing security systems and measures.
  • Reports to the Sales Manager on showroom operations, performance and resource
  • Ensures all store’s activities in alignment with organizational policies & procedures.
  • Maintains cost control measures in alignment with business objectives.
  • Ensures adequate level of merchandise and supplies through coordination with relevant departments
  • Ensure sending perpetual count to group control on monthly bases
  • Completes store operational requirements by scheduling and assigning employees through finger prints system
  • Maintains adequate store’s manpower according to budget
  • Conducting yearly appraisals and performance reviews with development plans.
  • Conduct store’s checklists
  • Provides constant coaching, mentoring and training for all store staff
  • Ensures providing safe & secured work environment
  • Ensures all store documents and licenses are valid and up-to-date
  • Ensures sound housekeeping
  • Ensures employee awareness of safety and emergency procedures.
  • Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank.
  • Utilizes resources to obtain customer feedback regarding own and competition product and price information including conducting market visits, reports results to management for action
  • Accountable for accurate stock counts and inventory results.

Customer Service

  • Provides exceptional customer service and ensure the employees also provide the same level of service.
  • Handles and follows on customer’s complaints and inquires;
  • Interacts with customers to ensure the quality of services provided.
  • Ensures reviewing store’s CSI results and takes necessary actions

Talent Development

  • Trains staff on Alghanim policy and procedures, and job roles
  • Ensures compliance of employees with established location security, sales, cleanliness and record keeping procedures and systems
  • Assesses and identifies store staff performance and training needs
  • Develops, inspires, motivates and provides coaching and mentoring to all store staff
  • Ensures employees’ commitment to organizational objectives.
  • Implement training programs for new joiners.
  • Runs and manages in-house product knowledge activities.

Job Details

Posted Date: 2018-05-15
Job Location: Kuwait
Job Role: Management
Company Industry: Retail/Wholesale

Preferred Candidate

Career Level: Management
Gender: Male

التقدم للوظيفة الان

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