Social Media Officer – Trafalgar

Social Media Officer will be responsible for assisting the Marketing team in capturing our targeted virtual communities and network users, the goal should be to gradually achieve superior customer engagement and intimacy, website traffic and revenue by strategically exploring all aspects of the social media marketing road map.
• This post holder is responsible for making sure that all posts are part of strategic priorities, aligned with the respective brands
• Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
• Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
• Set up and optimize company pages within each platform to increase the visibility of company’s social content and thereby attract and retain our valued customers.
• Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
• Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions
• The Social Media officer will be responsible for building the online community through social media platforms like Facebook, Twitter, Snapchat and Instagram.
• Develop creative and innovative content across all social media platforms
• Report to the marketing manager and coordinate with graphic designer and the brand managers to ensure the content is all coherent
• Keep track of all social media trends and competition, and monitor traffic on all platforms
• Propose a creative strategy for digital media
• Research customers preferences, and current market trends
• Design posts to sustain our current customers engagement, and attract new customers
• Stay up to date on all social media platforms to ensure maximum effectiveness
• She/ he would be involved in weekly reports to be sent regarding the traffic, engagement, reviews, complaints on all platforms

Job Details

Date Posted: 2017-12-28
Job Location: Al Kuwait, Kuwait
Job Role: Marketing and PR
Company Industry: Retail/Wholesale

Preferred Candidate

Career Level: Entry Level
Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen
Degree: Bachelor's degree

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Social Media Officer – Trafalgar

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