Spa Manager-European Nationality – Tips and Toes LLC

.Good interpersonal
communication and presentation skills; able to work as a team and strong
coaching and monitoring.
Requires to work during
day-off and beyond job description, if necessary.
Manages to have high
standard of guest relations role.
Manages Spa/ Salon
facilities and health and safety.
Performs decision making
and planning skills.
Handling/ Monitor stock
control and informing the control department in advance for the products
required for professional and retail use.
Perform leadership
abilities and briefings meetings.
Handling Cash Sales if
Prepare monthly staff
schedule (keeping in mind staff rotation), coordinated with Operations Manager.
Manages the staffs under
your jurisdiction and their work related issues.
Execute staffs performance
Coordinate with the
Administration/ HR Department for the employees’ requirements.
Motivate and assist the
staffs to achieve the targets.
Prepare reports as Operations
Manager required.
Handling maintenance
problem by submitting, coordinating, and following-up on Maintenance/
Engineering/ Housekeeping requests.
Staff recruitment to be
coordinated with HR Department.
Staff training to be coordinated
with Training Coordinator.
Monitor and ensure the
effectiveness of sales procedures and retails claim operation.
Ensure to maintain good
quality of customer standard and brand image.
Supervise and motivate
staffs to achieve company goals and objectives.
Implement and execute sales
activities & training.
Ensure and display stores
in relation to company visual merchandising guideline.
Handling staffs’ coaching
and counseling.
Manages staffs quality
control, appraisal and evaluation skills.
Coordinate with the
Operations Manager to establish and implement policy, promotion strategies, and
marketing plan.
Handling customers’
complaints and do the necessary action with Operations Manager’s knowledge,
particularly those affecting the operation of the salon.
Recognize and celebrate
staffs accomplishments and exceptional performances.
Ensure high quality of
customer service and promote good public relation.
Perform other related task
when required.
Reporting to the Operations
Job description may change as per Management discretion

Job Details

Date Posted: 2017-09-13
Job Location: Dubai, United Arab Emirates
Job Role: Beauty and Fashion
Company Industry: Other

Preferred Candidate

Career Level: Executive/Director

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