Staff Physician – vHealth – Aetna Global Benefits ME LLC

ROLE SUMMARY
Deliver consistent, high quality and repeatable primary care 24/7 to Aetna members and drive the highest level of member satisfaction with the service. This includes diagnosis, advice and treatment (prescription) as appropriate
ROLE RESPONSIBILITIES
– Deliver quality primary care consults to Aetna members leveraging technology (audio / video / chat). Follow up with members as and when clinically required.
– Take over the role of family doctor for his patients ensuring they get the care they need, when they need and where they need it – become the custodian of their health.
– Liaise with internal and external stakeholders (providers / pharmacies etc.) to ensure the best possible clinical outcome for the member.
– Hold clinics 1 – 2 times per month, at our member workplaces around the Dubai metro-area, to provide in-person clinical care to our members and educate them about the virtual primary care service.
– Learn and maintain up-to-date knowledge of Aetna clinical protocols and apply them in delivery of virtual care.
– Maintain clinical knowledge currency and accuracy.
– Participate in consultation audits and clinical content development as directed by the Medical Director.
– Assist Medical Director in training of new joiners in Aetna systems, processes, PMS and protocols etc.
– Maintain the highest level of customer centricity ensuring the best possible member experience during and post consultation.

Job Details

Date Posted: 2017-09-25
Job Location: Dubai, United Arab Emirates
Job Role: Medical, Healthcare, and Nursing
Company Industry: Insurance

Preferred Candidate

Career Level: Management
Degree: Bachelor's degree

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