Station Commercial Op. Travel center – (Medina) Haramain Speed Train project (Spanish Co.) – Mena Business Investment Group

The functions are focused on the services with customers and passengers in the Station´s Travel Center.
• Resolve the customer inquiries, regarding:
o Schedules and prices.
o Types of trains.
o Fare conditions.
o Services on board the trains.
o Services in the stations.
o After-sales conditions, giving information to the customer on how to use the online form, facilitating the email address or the web page enabled for it and the procedures if requested.
o Report on places and events both of local interest and related to the service.
o The Station Commercial Operator in charge of sales performs the operations with tickets at the Ticketing Desk mainly equipped with a Ticket Office Machine (TOM).
o At the sale ticket stands are made the operations of sales, changes and cancellations of transport tickets, by the Station Commercial Operator in a face-to-face manner with the customer.

Job Details

Date Posted: 2017-10-10
Job Location: Medina, Saudi Arabia
Job Role: Customer Service and Call Center
Company Industry: Transportation

Preferred Candidate

Career Level: Entry Level
Degree: High school or equivalent

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