Supply Chain and Logistics Specialist – Luxottica Middle East

The ideal candidate is responsible for the coordination of the supply chain operations of our company, as well as of the effective distribution of our products in the market.
Key Responsibilities:
– Manage the supply chain cycle and provides ideas how to improve the supply chain processes
– Manage manual and automatic shipments providing availability when needed and coordinating with logistics
– Expedite customer special orders with production and delivery schedules
– Manage manual stock orders and samples orders
– Answer customer questions on orders, shipments, invoices, packing list, prices, availability and tracking information
– Communicate daily with our Logistics in Italy to ensure appropriate delivery of products and regarding customer set up, claims, billing and logistics
– Provide after sales support, processing replacement and spare parts requests and manage claims requests coordinating with Customer Complaint Department
– Initiate and edit return material authorizations
– Create a strong professional relationship with assigned Sales Representative
– Attend weekly meetings on orders and shipments forecast
– Involved with ability to troubleshoot unexpected problems by coordinating efforts among all related departments to ensure complete customer satisfaction
– Process regular portfolio checks and order cancellations
– Follow the local invoicing process
– Proactively manage customer orders based on forecasts
– Assist customers for order entry, shipping, after sales, documentation and tools

Job Details

Date Posted: 2017-09-20
Job Location: Dubai, United Arab Emirates
Job Role: Logistics and Transportation
Company Industry: Retail/Wholesale

Preferred Candidate

Career Level: Mid Career

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