Surveyor : Motor & Non-Motor – Enaya Insurance

• Responsible for organizing the survey of vehicles as requested by the Claims Desk for Own Damage and Third Party.

• To appoint Surveyors when and where necessary for complicated claims.

• To negotiate with dealers/workshops for vehicle repairs in the best interest of the company.

• To assess constructive total loss for any vehicle in case of substantial damage and vehicle cancellation by the police.

• To deal with salvage buyers, negotiate and obtain the best terms.

• To ensure that established check lists are followed whilst survey and correct and adequate documentation are made available in the claims files.

• Responsible for direct communication to customers regarding status of surveys, in consultation with the departmental head.

• To monitor effectiveness of IT system. Report changes and improvements to the Motor Manager.

• To ensure best of class service quality, processes, system and procedures whilst dealing with the customers, brokers, dealers, garage owners and branches

• To liaise with Brokers, Surveyors, Dealers, Garage owners, Branches in respect of the motor claims surveys.

• To ensure all procedures and claim guidelines are fully adhered to by supporting staff.

• To prepare all statistical information as required in respect of motor survey from time-to-time

Job Details

Date Posted: 2017-10-03
Job Location: Al Kuwait, Kuwait
Job Role: Administration
Company Industry: Insurance

Preferred Candidate

Career Level: Mid Career

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