Team Leader – Agency Automation – ADCB Abu Dhabi Commercial Bank

To undertake business and technical requirement analysis, translate

business requirements into technical solutions, transfer technical knowledge

to relevant stakeholders and provide support for production systems,

technology projects and changes in addition to supporting the Project

Manager and managing vendors in order to ensure timely and quality

project delivery and systems support

  1. Project Management Contribute and support the Project Manager in the

delivery of technology enabling change initiative projects

and IT deliverables in high priority, medium or strategic

level for respective IT functional area adopting Project

Management framework principles in compliance with

ADCB standards

Participate and contribute in business requirement

analysis, RFP process, project approvals and assist the

Project Manager in the overall project administration for

project delivery in order to ensure that business

expectations are met

Review solutions provided by vendors against the project

requirement, assist the business in understanding system

functionality, coordinate for project and change delivery,

testing and deployment in order to ensure smooth and

trouble free transition in production environment.

  1. System Management

Manage production applications and systems, analyse incidents and trouble shoot issues, provide solutions and coordinate with stakeholders for deployment of fixes, testing and production implementation of releases in order to facilitate banking operations and un-interrupted customer service

Coordinate and support problem management, change management, conducting IT health check, capacity planning, patch deployment, risk profiling, system integration, in order to ensure bank’s technology systems are secured and robus.

  1. System Development

Direct team members in the areas of application design,

programming concepts, database designing, web application deployment, integration methods and configuration

Evaluate business requirements, conduct Technical analysis including assessment of size, complexity, technical dependencies and extend of testing required, estimate effort, cost and timelines to enable business to cost benefit analysis

Contribute and provide assistance in software testing, implementing integration methods, software deployment, problem and change management process in order to ensure successful implementation and usage of the system to facilitate banking operations.

  1. People Management

Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance

Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems.

  1. Policies, Processes, Systems and Procedures

Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders.

  1. Continuous Improvement

Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards.

  1. Customer Service

Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Job Details

Posted Date: 2018-06-07
Job Location: Abu Dhabi, United Arab Emirates
Job Role: Information Technology
Company Industry: Banking

Preferred Candidate

Career Level: Management

التقدم للوظيفة الان

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