Technical Service Engineer – Saudi International Petrochemical Co.

The GACI Technical Service Engineer is responsible for both solving the customer’s complaint and developing new products. This includes managing the product throughout the product lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products. It also includes working with production, sales, research center and customer satisfaction goals are met. The Technical Service Engineer’s job also includes ensuring that the product and marketing efforts support the company’s overall strategy and goals.

The Technical Service Engineer is expected to:

  • Develop the core positioning and messaging for the product
  • Be an expert with respect to the competition
  • Resolve customer's quality complaint
  • Perform product trial test in customer’s site
  • Advising for technical issue to customer
  • Optimizing processing condition of customer per GACI products
  • Improving products quality and competitiveness
  • Supporting GACI Plant and Lab for XLPE and SC
  • Co-work with Research and Development Center for new product development

Job Details

Date Posted: 2018-01-23
Job Location: Jubail, Saudi Arabia
Job Role: Engineering
Company Industry: Petrochemicals

Preferred Candidate

Career Level: Mid Career
Gender: Male
Degree: Bachelor's degree

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Technical Service Engineer – Saudi International Petrochemical Co.

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