Telesales Senior Manager – Zain Group
The job holder is responsible for supervising the Telesales Section including performing upselling and following-up purposes.
* Set related section performance objectives, in coordination with head of related division, and continuously monitor progress and development towards organizational and section strategic objectives and communicate periodic performance reports to provide evaluation results and recommend improvements
Function and Team Management:
* Implement and suggest improvement to related section policies, process and standard operating procedures to ensure all relevant procedural/legislative requirements are fulfilled
* Review key performance indicators results, suggest improvement and ensure corrective actions are implemented as needed
New Relationships Building:
* Contact new clients by phone in order to promote Zain products that fit their needs
* Call Existing clients for follow-up purposes ensuring their satisfaction
* Perform upselling for existing clients to increase sales volume
* Get in touch with clients for contracts renewal
* Act as a focal point between staff and head of related division to enhance internal communication
* Motivate staff, assist in conducting the performance and conduct guidance on training programs to maximize employees' performance
||Riyadh, Saudi Arabia
التقدم للوظيفة الان
أنشئ سيرتك الذاتية الآن و تواصل على الفور مع أكبر و أفضل الشركات اون لاين. إنشائك لسيرة ذاتية على موقع المازن.كوم هي الوسيلة الأكثر فعالية للحصول على الوظيفة Telesales Senior Manager – Zain Group بكل سهولة الان مجانا.