Trade Sales Relationship Manager – ADCB Abu Dhabi Commercial Bank


To develop and implement a trade marketing action plan; manage the corporate client base; provide advice and guidance to customers and support internal colleagues to maximise potential selling opportunities; achieve financial targets for assigned segment and ensure customer satisfaction levels are maintained


Revenue Generation

Develop and implement a trade marketing action plan to target the corporate client base in UAE and manage the corporate client base from a trade finance perspective to achieve agreed financial targets

Collaborate with Treasury, Structured Trade, Investment Banking and operations to maximise potential selling opportunities and ensure that customer service levels are maintained

Client Servicing

Liaise with clients providing advice on complex trade transactions; new solutions, developments and emerging opportunities; solving/escalating problems/serious issues and cross selling other products to ensure their current and future needs are captured and serviced accordingly

Product Training

Provide trade sales skills, knowledge and training to support corporate relationship managers in increasing trade product sales

Policies, Processes, Systems and Procedures

Adhere to all relevant organizational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders


Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance

Customer Service

Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Job Details

Date Posted: 2017-12-10
Job Location: Dubai, United Arab Emirates
Job Role: Banking
Company Industry: Other

Preferred Candidate

Career Level: Management

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Trade Sales Relationship Manager – ADCB Abu Dhabi Commercial Bank

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