Training Manager – Afaq United

Our client is a leader in the Food and Beverage industry with restaurants in Kuwait. The F&B Training Manager will provide all supporting training programs for all restaurants team members in order to enable them to perform their duties more effectively and to ensure the utmost restaurant experience for the guests
• Train team members on how to can achieve Guest Satisfaction Index targets
• Train team members on Departmental Operating Standards
• Attend F&B Meetings, F&B Outlets shift briefings and staff communication meetings to discuss training and quality updates. Ensure the communication meeting minutes are filed accordingly
• Work closely with the Restaurant Managers to identify and grow high potential line staff, supervisors and Assistant Managers
• Assist outlet managers in their operations within peak times when needed
• The ability to constantly monitor the staff’s appearance, attitude and degree of professionalism to insure their strict adherence to the company’s standards of quality service.
• Maintain complete knowledge of all F&B services, outlets, services/features and hours of operation.
• Conduct training and development programs for all team members on a regular basis
• Develop internal training competencies and establish training structure for on-the-job training that will support career development and advancement of team members.
• Provide support and development of Departmental Trainers on a monthly basis.
• Provide and support Hygiene Manager in conducting Basic Food Hygiene and other hygiene related trainings to all F&B front of house and back of house staff.
• Maintain a monthly training calendar. Ensuring and providing ongoing feedback and follow-up on employee and management related challenges
• Assist in the creation, implementation and facilitation of a Restaurant Training Plan and any other corporate learning initiatives.
• Train team members on Departmental Operating Standards (SOP’s)
• Attend F&B Meetings, F&B Outlets shift briefings and staff communication meetings to discuss training and quality updates.
• Ensure the communication meeting minutes are filed accordingly
• Work closely with the Restaurant Managers to identify and grow high potential line staff, supervisors and Assistant Managers

Job Details

Date Posted:2017-12-13
Job Location:Al Kuwait, Kuwait
Job Role:Human Resources and Recruitment
Company Industry:Catering/Food Services/Restaurants
Monthly Salary:US $2,000

Preferred Candidate

Career Level:Mid Career
Degree:Bachelor's degree

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