Travel Consultant – Ali Abdulwahab Al Mutawa

• Determining clients’ needs and suggesting suitable travel arrangements as per budget and requirements

• Organizing travels from beginning to end, including tickets, accommodation, transportation and other concierge services as offered by agency

• Supplying travelers with pertinent information and useful travel/holiday materials

• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews, visa requirements etc.

• Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services

• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.

• Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)

• Finalize quotations and follow up on payments in coordination with Finance dept./responsible

• Use promotional techniques and approach clients for cross selling when required

• Handle unforeseen problems and complaints and determine eligibility for money returns

• Attend conferences to maintain familiarity with tourism trends when required by management

• Create and update electronic records of clients

• Maintain relationships with key persons

• Keep financial statements and documents

• Reach the revenue and profit targets as set by management

Requirements

• Proven working experience as a travel consultant at least 5 years in a reputable institution

• Excellent knowledge of traveling software (computer reservations systems, GDS systems (Sabre) and e-travel)

• Proficiency in English; knowledge of Arabic is essential, any other additional languages is an advantage

• Exemplary sales skills and customer oriented approach

• Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)

• Ability to present, persuade and communicate effectively

• Demonstrable ability to handle crises

• Degree in Hospitality, Travel, Tourism, Business or relevant field

• Candidates with personal travel experience will be preferred

Job Details

Date Posted: 2017-10-25
Job Location: Al Kuwait, Kuwait
Job Role: Support Services
Company Industry: Hospitality/Tourism/Travel

Preferred Candidate

Career Level: Mid Career
Degree: Bachelor's degree

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