Travel / Ticketing Agent (Amadeus Software)

– Compiles and records information to assemble airline tickets for transmittal or mailing to passengers: Reads coded data on booking card to ascertain destination, carrier, flight number, type of accommodation, and stopovers en-route.
– Answers travel related telephone, telex and email queries to provide relevant information to customers. This includes quoting fares, providing flight information (such as travel times, schedules, layovers) making travel bookings and rescheduling them as needed.
– Checks preflight status and conducts post flight analysis to provide updates on flight delays and operations.
– This includes update flight statistics on a daily basis, Handles walk in clients to fulfill their travel requests.
– Offers airline package deals and helps plan a schedule for customers to ensure they reach their destination via the best route and at the lowest cost
– Selects ticket blank, invoice, and customer account card if applicable, and compiles, computes, and records identification and fare data, using tariff manuals, rate tables, flight schedules, and pen or ticket imprinter.
– Separates and files copies of completed tickets.
– Clips completed tickets and invoices to booking cards and routes to other workers for Teletype transmittal or mails tickets to customers.
– Computes total daily fares, using adding machine, to compile daily revenue report.

Job Details

Date Posted: 2017-12-27
Job Location: Al Kuwait, Kuwait
Job Role: Customer Service and Call Center
Company Industry: Other

Preferred Candidate

Career Level: Mid Career
Degree: Bachelor's degree

التقدم للوظيفة الان

Travel / Ticketing Agent (Amadeus Software)

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