Travel & Tourism Specialist – Fursan Travel & Tourism

1. Maintain high level of discipline, punctuality & teamwork.
2. Follow Standard PNR procedure – Name as per passport, Agent CTC, Pax CTC & his/her Nationality, Fare quoted & Fare rule, Time limit, seat assignment, frequent flyer number etc.
3. Offer all Fursan Products/Services to customers.
4. Offer multiple options on flights / hotels to customers.
5. Explain travel itinerary in detail and confirm with customer that you have met his/her requirement/expectations
6. Check Queues on daily basis and clear the Qs regularly.
7. Delete unwanted segments eg: HX, NO etc to avoid Debit Notes.
8. Verify all Travel Order signatory specimens before issuance of ticket.
9. Daily report of cash & credit sales to branch cashier.
10. Ensure compliance with proper DI command.
11. Ensure the name of ticket holder / personal account holder is printed clearly and the refund control / personal account forms are signed by passengers along with the ID copies
12. STRICTLY adhere to Fursan policy of refund / Re-issue / ticket issuance for personal accounts, Refund control / personal account forms thoroughly to be checked and signed.
13. Monthly individual staff sales target to be met and maintained.
14. Read and understand product updates and Airline circulars.
15. Adhere and comply SLA procedures. This includes.
If the above role fits your profile, You can Walk-in for an interview as per the below schedule.
Location: Fursan Plaza (Next to Bahrain Tower, 2nd Floor, King Fahad Road, Olaya, Riyadh.
Time: 1000 – 1400 hrs.
Date – Sunday to Thursday.

Job Details

Date Posted:2017-12-25
Job Location:Riyadh, Saudi Arabia
Job Role:Hospitality and Tourism
Company Industry:Hospitality/Tourism/Travel

Preferred Candidate

Career Level:Entry Level
Degree:Bachelor's degree

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