Waiter / Waitress – ASCEND Retail

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each Waiter/Waitress’s primary objective is to show our guests such a marvelous time they will want to return again and again.
Responsibilities
– Be passionate about customer service with the capability of delivering amazing hospitality to our guests.
– Responsible for maintaining service standards in accordance with established policies and procedures.
– Responsible for ensuring guests received the highest possible level of service to maintain overall satisfaction on a consistent basis.
– Make all our guests feel comfortable and let them know you’re there to personally take care of them.
– Responsible for attending on-going training on full-time and ensure compliance of company standards and procedures.
– Maintain standards of food and beverage quality as established through restaurant standards, policies and procedures.
– Follow and maintain service quality assurance.
– Arranges proper mis-en-place for busy operation.
– Arrange all side station before and after the service. (Complete and clean cutleries, glasses and condiments)
– Be courteous, warm, smiling while dealing with guests. Be efficient, fast and serve with confidence and flair.
– To use up-selling techniques when selling food and beverage items.
– Clean all areas in restaurant for hygiene purpose.
– Must learn and describe the food/menu proficiently. Inform guests of specials and menu changes.
– Must communicate with the guest to ensure that they are enjoying their meals and take actions to correct any problems.
– Check all glassware and utensils for cleanliness and appearance.
– Correctly post all sales. Prepare final bill, present check to guest, accept payment, process credit card charges or make change (as applicable)
– Ability to use POS and understand all features available.
– In case of cash payments, ensure to receive and return accurate amount.
– Be willing and ready to assist colleagues as and when situations arise.
– Thank guest and invite them to return.
– Recognize regular guests and remember their names for the personal service touch.
– Maintain a clean and orderly restaurant during service.
– Prepare a requisition for all items necessary to bring the restaurant inventory back to par stock level after service.
– Turn off all equipment and secure all inventories after service.

Job Details

Date Posted:2017-12-13
Job Location:Al Kuwait, Kuwait
Job Role:Hospitality and Tourism
Company Industry:Catering/Food Services/Restaurants

Preferred Candidate

Career Level:Mid Career
Degree:Diploma

التقدم للوظيفة الان

أنشئ سيرتك الذاتية الآن و تواصل على الفور مع أكبر و أفضل الشركات اون لاين. إنشائك لسيرة ذاتية على موقع المازن.كوم هي الوسيلة الأكثر فعالية للحصول على الوظيفة Waiter / Waitress – ASCEND Retail بكل سهولة الان مجانا.


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